Japanese and Korean cars most reliable; Skoda buyers most satisfied

Japanese and Korean cars most reliable; Skoda buyers most satisfied

The top ten vehicles by satisfaction (Source: Consumer NZ)

The top ten vehicles by satisfaction (Source: Consumer NZ)

Consumer NZ has issued the results of a car reliability survey – finding Japanese and Korean vehicles the most reliable – but buyers of Czech-built Skoda’s are the most satisfied.

Of those who owned the vehicles, 95% say they would buy the Volkswagen-owned brand again.

But it is Asian vehicles that appear to be the ones that let their owners down the least – the most reliable models from this survey were the Honda Civic, CRV and Jazz; Hyundai i30; Kia Rio; Mazda2 and 3; Mitsubishi ASX and Lancer; Nissan Tiida, Suzuki Swift, and the Toyota Corolla, Prius and Yaris.

Honda, Mazda, Toyota, Mitsubishi and Suzuki makes again scored highly in Consumer NZ’s survey of 11,209 members. The makes were all given an ‘above average’ reliability rating by their owners.

Most satisfying vehicle was the Toyota Hiace. 93% of those who reviewed the van say they are satisfied or very satisfied, and all say they will buy the same model again.

Other car models that did well for satisfaction were Toyota Prius, Kia Cerato, Mazda CX-7, Suzuki Sx4 and Hyundai Getz – all were given a ‘satisfied or very satisfied’ rating by their owners.

Those models with the least satisfied owners were Holden Captiva, Nissan Murano, BMW 1-Series, Nissan Primera and Volkswagen Passat.

Electrical faults topped the list of issues found with vehicles.

Diesel-powered vehicles were found to be slightly less reliable than petrol – at 38% with issues compared to 32% of petrol. Used imports had slightly more issues than NZ-new vehicles.

The brands most likely to be purchased again by the owner were Skoda, Honda, Lexus, Mazda, Toyota, Audi, Mercedes-Benz, Hyundai, Subaru and Volvo.The least likely for a repeat purchase were Renault, Daihatsu, Holden, Peugeot, Land Rover, Citroen, Mini, Jeep, Ford and Volkswagen.

Read the results of the survey at Consumer NZ HERE

« | »

Let us know what you think

Loading Facebook Comments ...

Road Tests

Silver Sponsors

Car and SUV Team

Richard-Edwards-2016Richard Edwards

Managing editor

linkedinphotoDarren Cottingham

Motoring writer

robertbarry-headRobert Barry

Chief reporter

Ian-Ferguson-6Ian Ferguson

Advertising Consultant

debDeborah Baxter

Operations Manager

RSS Latest News from Autotalk

RSS Latest News from Dieseltalk

Read previous post:
Former media pair come together for dealer video

https://www.youtube.com/watch?v=lNRB8bMnvSs Armstrong Motor Group’s newest marketing manager is putting his experience in the media to good use - launching a...